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Choose a platform that is likely to be sustained and updated for as long as you'll use it.
When considering procuring or using a digital participation platform, first review its privacy policy.
Technology procurement can present a major hurdle for people working for government and other bureaucratic institutions.
Open source code can be examined, so you or your team can determine how the platform works.
Another important consideration as you choose a digital participation platform is to assure that there are no barriers to use.
There are three primary expenses to take into account when choosing a digital participation platform: the platform itself, staff time, and the specific participation program.
Don't assume a platform has the features you need, based only on the developer’s description.
Consider who you're trying to reach, when in the policy-making process you will engage them, and how you're going to involve them in decision-making.
We've put together a matrix of 50 of the best digital participation platforms available.