Running a Process on a Digital Participation Platform

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Evaluation and accountability

Remember that your first experience with digital participation will inevitably be opportunities for learning.

Cybersecurity

Local governments have been on the receiving end of cyberattacks, especially ransomware, at alarming rates in the past few years.

Moderating a civil discussion

Conversations can take many forms on digital participation platforms.

User support

Helping participants use a platform can require a significant time commitment.

Outreach and participation

After a commitment to opening up decision-making, outreach and community-building are probably the most important factors in a successful participation process.

Iterative development

One of the major trends in software development is a shift to iterative practices.