Ensuring impact: A guide to effective set-up and follow-up of citizen participation

Practical guide for administrators on designing set-up and follow-up of citizen participation projects.

This guide provides comprehensive guidance for public administrators at regional or national levels on how to initiate citizen participation processes and maximize their results.

It details 23 guidelines across three phases: Set-up (defining objectives and agenda), Engagement (facilitation and expert involvement), and Follow-up (integrating results into decision-making). It is useful for institutionalizing participatory and deliberative democracy and building public trust through transparent, accountable processes.

Source: Bertelsmann Stiftung
Language: English

Author: Federation for Innovation in Democracy - Europe (FIDE) and Bertelsmann Stiftung

Year of publication: 2025