Where to find single-purpose tools
/Here are some questions you might want to ask as you consider which digital participation platform to choose.
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Guide to Digital Participation Platforms
When to Use Them, How to Choose & Tips for Maximum Results
The challenges AI presents
/In the context of digital participation platforms, the most fundamental challenge AI presents is to what degree we allow it to replace human involvement.
Read MoreOutreach and participation
/After a commitment to opening up decision-making, outreach and community-building are probably the most important factors in a successful participation process.
Read MoreIntegrating in-person engagement with hybrid platforms
/Online platforms are not the only, or even the best, way to reach people. Some digital participation platforms recognize this fact by integrating their offerings with offline engagement at both the program and platform level.
Read MoreIdentify your goals
/Consider who you're trying to reach, when in the policy-making process you will engage them, and how you're going to involve them in decision-making.
Read MoreWhat is a digital participation platform?
/Digital platforms allow residents to participate in collective activities.
Read MoreWhat do we mean by “AI?”
/We call something AI when it allows a computer to act like a human would.
Read MoreIterative development
/One of the major trends in software development is a shift to iterative development.
Read MoreResources for further reading
/Further reading and references for the guide.
Read MoreSelecting a digital participation platform
/We've put together a matrix of 50 of the best digital participation platforms available.
Read MoreUser testing
/The simplest way to begin user testing is to identify who your participants are, then talk to them.
Read MoreWhy open up participation?
/Research suggests that governments and institutions that introduce more open decision-making see an abundance of interrelated benefits.
Read MoreIterative development
/One of the major trends in software development is a shift to iterative practices.
Read MoreSpotlight: Find the right respondent inside your institution
/Participants should never feel like their time and energy went into a black hole.
Read MoreSpotlight: Off the computer and into the park
/To bridge the digital divide, many participatory programs supplement online outreach with in-person contact.
Read MoreSpotlight: Surprise citizen press conference
/To invite citizens to share their thoughts, as well as celebrate those who do, Parti Co-op organized a pop-up press conference in Seoul, South Korea.
Read MoreSpotlight: Inviting public engagement when there aren't enough resources
/Public participation is more harmonious in times of plenty. But when there aren't enough resources to go around, conversations can get heated.
Read MoreSpotlight: Translating online energy into institutional power in Brazil
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Centuries-old political institutions and new internet platforms don't always fit together seamlessly.
Read MoreSpotlight: Connecting online action to real-world results in Spain
/Decide Madrid, built on the CONSUL platform, gave city residents the power to draft and vote on legislative proposals.
Read MoreSpotlight: Reaching beyond the usual crowd
/SlashRoots connected local engagement to Jamaica's Constituency Development Fund process to improve public involvement and monitorial oversight of the process.
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